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Email Policy

Hamp Lane Medical is mindful that even if patients have provided electronic contact details, they may not be proficient in communicating via electronic means and patient consent needs to be obtained before engaging in electronic communication. Electronic communication includes Email, Fax and Short Message Services (SMS).

Communication with patients via electronic means is conducted by appropriate regard to privacy.

Hamp Lane Medical‘s primary reason for communicating electronically with patients is to issue appointment reminders and recalls. We verify the correct contact details of the patient at the time the appointment is made.

Email Policy:

Hamp Lane Medical does not communicate with patients about their medical conditions through email unless they request to do so.

Hamp Lane Medical uses an email disclaimer notice on outgoing emails that are affiliated with the Practice stating:

Confidentiality:

The contents of this email may contain information that is confidential, privileged or commercially valuable and is intended for the named recipient of this e-mail. If you are not the intended recipient you are notified that various Commonwealth Acts of Parliament strictly prohibit any review, re-transmission, disclosure, use or dissemination of this communication. Hamp Lane Medical does not warrant that the contents of any electronically transmitted information will remain confidential. If you receive this email in error, please reply to us immediately and delete this transmission together with any attachments.

Viruses:

It is the recipient/client’s duty to virus scan and otherwise test the information provided before loading onto any computer system. No warranty is made that this material is free from computer virus or any other defect or error. Any loss/damage incurred by using this material is not the sender’s responsibility. Hamp Lane Medical’s entire liability will be limited to re-supplying the material.

Book an appointment

Please book an appointment online or by calling us on 03 5660 8200.

 

Our opening days will temporarily be 9:00AM – 2:00PM on Mondays, Wednesdays and Fridays

Then from 3 February 2025

Full time hours opening
Mon, Wed, Fri 9am-9pm
Tues, Thurs 9am-5pm

Thank you for your understanding.

 

Our Opening Hours

Monday – Friday 8am – 5pm
Saturdays 9am – 2pm

 

Thank you for your understanding

DEAR PATIENTS

WE ARE OPEN

Our Opening Hours

Monday – Friday 8am – 5pm​
Saturdays 9am – 2pm

Thank you for your understanding

Please book an appointment by
calling us on 03 5660 8200 or online.